WHY US?
Our Approach:

Once the estimate is complete, your vehicle starts its repair process at our state-of-the-art, environmentally-friendly facility. Our technicians complete several steps to ensure a quality repair.
After ordering any necessary replacement parts for your vehicle, a craftsman removes all damaged elements. This allows our technicians to concentrate on any damage that may have been done to the vehicle’s inner-structure. If straightening and alignment are necessary, repair to the finest degree is made possible by using the Car-o-tronic computerized frame and unibody straightening system. After the structure has been restored, the new parts are then installed.
Truck and Sports-utility vehicles are repaired back to manufactures specification using our Car-O-Liner frame alignment system. This system takes the guesswork out of frame and unibody repair, and we guarantee that it will be returned to you within manufactures tolerances. When frame or unibody correction is necessary on your vehicle, a computerized printout of damage before repairs begin and a printout of completed repairs can be furnished upon request.
Installation of welded parts is critical, and it is especially critical that you choose a quality shop if any welding is required. Every welded part on a vehicle should either be mig-welded or STRSW welded (The process used by vehicle manufactures.) Our Pro-Spot PR-10 spot welding system duplicates factory STRSW welds (spot welds) so that your vehicle can truly be repaired to pre-accident condition. Few body shops and even dealerships can make this claim. This system is one of few currently on the market that can produce spot welds strong enough to be approved by many vehicle manufactures and the I-CAR industry.
Sanding, masking and painting are the next step for your vehicle. These procedures are performed by highly-skilled experts to ensure a perfect surface quality. We use top-quality Sikkens paints, backed by a lifetime nationwide warranty, for a guaranteed exact color match and showroom finish.
All vehicles are sprayed in our CMC downdraft spray booth for a baked-on finish that utilizes the same process the manufacturer does.
Credentials:
Dalton Collision has earned the status of I-CAR Gold Class, which is the highest level of recognition from the industry’s leading training organization.
Dalton Collision has also earned the status of the Automotive Service Excellence Blue Seal program.
Dalton Collision is a Recognized Honda Collision Repair Center.
Dalton Collision is proud to be a member of the following organizations:
- Tradebank
- Knoxville Chamber
- Knoxville Better Business Bureau
- Knoxville Claims Association
- Grainger County Chamber of Commerce
- BNI - East Tennessee
Guarantee:
Because our highly-trained technicians employ only the finest materials and latest technology in their work, all repairs performed by Dalton Collision are guaranteed for as long as you own the vehicle. You will receive a written warranty ensuring the quality of our service. If for any reason there is a defect in materials or workmanship, just return the vehicle to us and we will be happy to fix it at no charge.
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